Privacy Policy – Valenor VIP

Privacy Policy – Valenor VIP

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://valenor.vip/ (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device.

As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

How We Collect Device Information

We collect Device Information using the following technologies:

Cookies

Cookies are small data files placed on your device or computer and often include an anonymous unique identifier. Cookies help us improve your experience on our Site.

Examples of cookies we may use include:

  • Session cookies to remember your browsing activity

  • Cookies to remember items added to your basket

  • Cookies used to analyse website traffic and performance

You can choose to disable cookies through your browser settings, although this may affect your experience on the Site.

Log Files

Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web Beacons and Pixels

Web beacons, tags and pixels are electronic files used to record information about how you browse the Site and interact with our content.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this information as “Order Information.”

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfil orders placed through the Site

  • Arrange shipping and provide order confirmations

  • Communicate with you regarding your order

  • Screen orders for potential risk or fraud

  • Provide customer support

With your consent, we may also use your information to send you updates or promotional communications related to our products and services.

We use the Device Information to:

  • Help screen for potential risk and fraud (particularly IP addresses)

  • Improve and optimise our Site

  • Understand how customers browse and interact with the Site

  • Assess the effectiveness of our marketing and advertising campaigns

Sharing Your Personal Information

We may share your Personal Information with trusted third parties to help us operate our business and fulfil your orders, in compliance with data protection laws.

We do not sell your personal data.

We may also share your information when required to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Your Rights (UK & EU Residents)

If you are a resident of the United Kingdom or the European Economic Area, you have the right to:

  • Access the personal information we hold about you

  • Request correction, update or deletion of your personal data

  • Object to the processing of your personal information

To exercise these rights, please contact us using the details below.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a request, please contact us at:

Email: 

officialvalenor@gmail.com


Website: https://valenor.vip/